Shipping Costs
Orders are dispatched within 48hrs of payment being made (NSW work days) using Australia Post. Parcels are sent from Dural, NSW. Normally items arrive within 2-3 working days. Please allow up to 7 working days before contacting us to track missing items.
All items (except DVDs and Tickets) have a per item shipping fee unique to the item based on weight and size. Postage will be combined based on each items postage cost.
eg. Ladies Singlet $6.50 + 2 x DVD Shipping $4 = Total Postage $10.50
If the online store incorrectly calculates the shipping charge - we will contact you to rectifiy the postage fee before sending your order.
DVD Shipping
DVD shipping rates are calculated as per the table below:
| DVD Quantity | | Total DVD Shipping Fee |
|---|---|
| 1 | $4 |
| 2 | $4 |
| 3 | $8 |
| 4 | $8 |
| 5+ | $14 |
Ticket Shipping
Event tickets will be mailed over a week window 2-3 weeks before the event. If you would like a to gift a ticket before receiving the physical ticket, please email sales@tuffevents.com.au requesting a "virtual ticket". Decorative virtual tickets can be printed to indicate that you have brought an event ticket for the receiver. Virtual tickets will not be accepted at the venue entry - you must surrender your genuine ticket which will be posted to you prior to the event.
